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Setting up passkeys for logging in

Instead of using a password to log in to your Groups.io account, you can set up passkeys. A passkey is a secure alternative to a password. Passkeys use your device’s biometric authentication (Touch ID, Face ID, Windows Hello) or security keys. You can set up different passkeys on different devices.

To set up a passkey:

  1. Display your account settings. 
  2. Desktop browser: In the left menu, select Security.
    Mobile browser: Tap the More icon at the bottom of the page, then tap Security on the More menu.
    Note: On a mobile device, you must use a browser to set up a passkey. It is not possible to set up a passkey in the Groups.io mobile app.
  3. On the Security page, in the Passkeys panel, click or tap the Add Passkey button.
  4. In the Add Passkey popup, enter a name for the passkey and then click or tap the Add Passkey button.
  5. Complete the prompts to choose a device (if applicable) and save your passkey to the device. The passkey is now listed in the Passkeys panel on the Security page.

To delete a passkey, follow steps 1 and 2 above, then click or tap the Delete button next to the passkey you want to delete.

Related help topic

  1. Displaying your account settings

 

Updated: October 17, 2025